PBAX SYSTEM

What is PBAX System?

A PBAX (Private Branch Exchange) is a telephone system within an enterprise that arranges or switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. The main objective of a PBAX is to save the cost of requiring a line for each user to the telephone company’s central office. Moreover, PBAX provides features like transfer calls, voicemail, call recording, IVRs and call queues.

Our telephone solution helps make your business grow and helps build a relationship between you and your customer. The equipment used in a PBAX varies depending on the complexity of the system. At ESS both analog or IP is available as per demand. We have correct solutions that can scale from few extension to 1000 extension giving you seamless & reliable connectivity between different workplaces. The ESS setup wizard guides you through every step to get going, and you can start making calls right away.

Features of our Pbax phone system:

Call transfer

Redirect connected calls from your enterprise VoIP phone system to your team members. Moreover, you can connect calls effortlessly with this VoIP phone system.

Call conference

Use ESS VoIP phone number for your enterprise and add a third person to your two-way call and turn it into a 3-way conference.

Call queuing

Are you busy in attending to other calls? Just place incoming calls in a queue on our hosted VoIP phone system and attend to the next one as soon as possible.

Smart call forwarding

Use our corporate communication solutions to forward calls to multiple phones and boost customer support easily.

Manage Team

Manage your team from one place with the ESS hosted VoIP phone system.

Call recording

Help your support & sales teams to get better with each call with simplified call recording on ESS hosted VoIP phone system.

Types of Telephony Solutions:

Hospitality

Healthcare

Defense Departments

Call Centers